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Store Policies

Order Processing Orders are typically filled within 24 hours of receipt. Due to stock shortages, some items may be back ordered. Prior to back ordering an item, Green's Supply Depot will contact you for instructions before filling your order and will notify you of such cancellation. Please note we are not shipping any items at this time and all orders are for in-store pick up only.

Order Cancellation Green's Supply Depot website does not offer online order cancellation. To cancel an order, please contact our order department at (304) 343-0441 within 24 business hours of placing your order.

Order Status To check on the status of your order, please contact our store at (304) 343-0441 during normal business hours.

Returns All Returns must be accompanied by a receipt. Some items such as dog kennels and traps are non-returnable due to state regulations.

Payment Processing All payments are in advance and by credit card. Your card is charged only for the items that are picked up. You will be refunded for any items that are not available at time of pickup.

Vehicle Loading Notice

Customer hereby agrees to the risk of Green's Supply Depot employees loading your vehicle with a forklift, skid steer, and other equipment.

While every effort will be taken by Green's Supply Depot employees to load your vehicle in a safe and conscientious manner, you agree that Green's Supply Depot accepts no liability or responsibility for any damages to your vehicle during the load process.

You agree that Green's Supply Depot also accepts no liability or responsibility for damage to overloaded vehicles, including damage to tires, axels, or suspension. In addition, Green's Supply Depot accepts no liability or responsibility for damage to vehicles during transportation of the merchandise after leaving the store. This would include any damage to windows, truck beds, tailgates or any other vehicle damage.

By allowing us to load your vehicle, you are hereby releasing Green's Supply Depot and any of its employees from liability for any damage related to the loading of merchandise in your vehicle.

Customer assumes all of the risks of damage to his/her vehicle and assumes responsibility for transporting this merchandise safely.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED BY GREENS FEED AND SEED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Green's Supply Depot MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Green's Supply Depot DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOUR BUSINESS NAME DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Green's Supply Depot ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Green's Supply Depot WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS

In Store Accounts

ALL CHARGE ACCOUNTS are 30 days only, meaning all accounts must be paid in full within 30 days.

Payments are due no later than the 25th of the month.

At the end of 30 days, finance charges of 18% will be applied to your account. These charges are not negotiable and must be paid.

When account is 60 days past due, no discounts will be given and any new charge will be at management discretion.

When account is 90 days past due, no new charges will be approved until account has been paid in full.

Please keep us updated on who is authorized to place charges on your account. We have no way of knowing of any personnel changes within your organization or business.

Copies of invoices are included in your statement.

For faster delivery of your statements, we offer both E-mail and fax services. In order to set them up, give us a call and someone will be more than willing to help you.

When submitting a payment, please put your account number on the check along with the invoice number(s) that you would like the payment applied to.

Failure to abide by the above guidelines could result in in the termination of your account and the pursuit of legal means to collect balance due on the account.

Returned Checks

All returned checks will be charged a $45.00 Service Fee

Shipping & Handling Costs

Costs for these services will be determined at the time of purchase or shipment.

Please Note: In-state orders will be charged 6% sales tax. Orders placed in Ohio will be charged 7.25% sales tax.